BPER Banca Banking Group

background

Since 1992, BPER Banca Group has exceeded expectations and has become synonymous with helping people achieve their financial ambitions. The Modena-based bank prides itself on understanding the needs and ambitions of its customers and providing professional and transparent solutions to the private and commercial sectors. Although BPER Banca Group is considered a national bank, it includes four commercial banks operating in its region to provide a consistent customer experience.

challenges

An integral part of BPER Banca Group's success is a consistent customer experience that exceeds expectations. Because four banks operate under one brand, the management office must monitor operating processes at each location to ensure consistency. This will help prevent critical issues and ensure that any anomalies can be corrected in a timely manner. As various banking environments are established, the solution needs to be sufficiently versatile to accommodate the design of each space.

Installing Philips monitors to control critical processes simplifies our activities and allows us to focus on developing new solutions.

Christian Vecchi, Team Leader Control Room- BPER Banca

solution

BPER Banca Group needed a reliable solution to help them continue to exceed expectations. To achieve this goal, they partnered with Si Computer SpA and PPDS to create a customized monitoring system that met all needs. Each IT office is equipped with a set of 55 monitors, allowing employees to simply and intuitively monitor the status of various critical processes.

These 48-inch Q-Line displays are designed to monitor relevant dashboards in real time and are strategically configured to modernize each space and support the needs of the team. This improves staff productivity and speeds up response time to support requests.

benefits

Perfect lighting: A full HD screen with direct LED backlighting provides the best brightness and viewing angle for efficient usability.

Multifunctional installation: Install displays to fit each space, including wall and ceiling installations with hidden wiring.

Increase efficiency: Real-time updates from a central source ensure employees can manage and process critical requests faster.

Future-oriented: As demand evolves, Si Computer SpA can quickly develop and remotely deploy new features.

Rugged design: The durable display design supports high usage 16 hours a day, 7 days a week.

Environmentally friendly: Low power consumption per display means lower operating costs and environmental impact